How it Works

FSA/HSA ELIGIBLE
Efficient care tailored to meet the needs of your busy schedule. Each visit, you'll be attended by the same provider, guaranteeing that your healthcare remains convenient and seamless, without sacrificing quality.
1
Book Your Appointment
Book online to schedule a time that works for you.
2
Receive care in person or virtually
We'll come to you or connect via Optimantra Teleheath
3
Pick up any necessary prescriptions
If needed, your prescription will be sent directly to your local pharmacy for easy pickup.
4
Complete medical plan
You’ll leave the appointment with a detailed medical plan tailored to your needs.
5
Insurance reimbursement
After your visit, you’ll receive a receipt with ICD codes (diagnosis) and CPT codes (procedure) to submit to your insurance for potential reimbursement.

Frequently asked questions

Do you take insurance?
At Seacoast Collaborative Health, we operate as a self-pay healthcare provider, which means we do not bill insurance directly. Instead, our patients pay for services at the time of their appointment. However, we are happy to provide you with a detailed summary and receipt of your visit, including ICD codes (diagnosis codes) and CPT codes (procedure codes).

This documentation can be submitted to your insurance provider for potential reimbursement, depending on your plan and coverage. We recommend contacting your insurance company in advance to understand their policies on out-of-network reimbursement.

How much will a visit cost?

Our providers have a base rate for each type of service:

  • Telehealth visits: $100
  • In-person visits: $250

Please note that this pricing is for the provider's time and expertise during the visit. Additional costs for lab work, prescriptions, or other testing are not included and will be billed separately.

You can find detailed pricing and more information here.

How long is my visit?
The length of your visit is customized to your specific needs, as we prioritize providing thorough and personalized care. However, most visits are typically completed within 30 minutes. If your appointment requires additional time to address more complex concerns, we will ensure you receive the care and attention you need.
How do I book an appointment?
You can book an appointment here. Our providers’ schedules are kept up-to-date, and any available openings will appear on the calendar. Since we focus on acute and urgent care needs, appointments are only available to book within a 72-hour timeframe. This ensures we can prioritize timely care for our patients.
What types of issues can be addressed in a telehealth appointment?

Telehealth is a convenient option for many urgent care needs. At Seacoast Collaborative Health, we can address a variety of concerns through telehealth appointments, including:

  • Minor illnesses, such as colds, flu, and sinus infections
  • Sore throat or suspected strep throat
  • Skin concerns, like rashes, eczema, or minor infections
  • Mild allergic reactions
  • Urinary tract infections (UTIs)
  • Conjunctivitis (pink eye)
  • Medication refills (when appropriate)
  • General health advice and recommendations

If your concern requires in-person evaluation or testing, our provider will guide you on the best next steps.

When should I go to urgent care vs. primary care?

Deciding whether to visit your primary care provider (PCP) or an urgent care service depends on the nature of your health concern. Here’s a guide to help you decide:

Visit Your Primary Care Provider (PCP) If:

  • You need routine check-ups, physical exams, or preventive care.
  • You want to address ongoing health issues, like diabetes, hypertension, or other chronic conditions.
  • You require referrals to specialists or long-term health planning.
  • You have non-urgent questions about medications, lab results, or treatment options.

Choose Urgent Care If:

  • You have an acute illness or injury that needs prompt attention but isn’t life-threatening (e.g., flu, minor cuts, or sprains).
  • You experience symptoms that require fast treatment, such as a UTI, pink eye, or severe sore throat.
  • You need care when your PCP is unavailable (e.g., after hours or weekends).
  • You’re experiencing a new health concern that doesn’t require a specialist’s care.

 

Can I get medication refills through Seacoast Collaborative Health?

Our providers focus on addressing urgent care needs and do not serve as a replacement for your primary care provider. For medication refills, we encourage you to contact your PCP, who can provide the ongoing care and monitoring necessary for long-term prescriptions. If your need is urgent and falls within the scope of our services, we may be able to assist temporarily, but we recommend following up with your PCP for continued care.

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Service Areas

Seacoast Collaborative Health is currently serving residents of Portsmouth, Exeter, Rye, Hampton, Seabrook, New Hampshire, and Newburyport, Massachusetts.